Knowledgebase - Lower Ground, LLC

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Do you accept cash or check payments? No, we do not. I don’t live in the United States, or the State of Washington, why do you collect sales tax? Washington State Law changed in 2019 and requires that sales or retail tax be collected on all... I just ordered, but my invoice says UNPAID?! As Lower Ground does not directly process your payments; instead sending your info to a payment... I just submitted a payment on PayPal and it immediately brought me back to select payment again? Please do NOT pay a second time, and then contact us. We have observed this glitch from PayPal a... What payment options can I use? You can pay with a credit card or use PayPal balance, via PayPal. If using a CC via PayPal; a...

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